Privacy Policy

PRIVACY POLICY

Aram Collectives Private Limited having registered office address at First Floor, Plot no 37, Pocket F, Sector 4, Bawana, Delhi-110039 (hereinafter also referred to as “Company”, “Prrodality”, “we”, “our” or “us”) operates brand Prrodality and www.prrodality.com (hereinafter referred to as “Website”). Our Privacy Policy (“Policy”) governs your visit to the Website and explains how we collect, safeguard and disclose information that results from your use of our Service. We take your privacy very seriously. In this Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. 

We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Policy, the terms used in this Policy have the same meanings as in our Terms and Conditions.  Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Policy constitute your agreement with us (“Agreement”).

We reserve the right to modify this Policy, without notice, at any time. You understand that your continued use of the Services after the Policy has been modified constitutes your acceptance of these Terms as amended.

If this Policy is modified in any way, it will be updated here. Regularly checking and reviewing this page ensures that you are updated on the information which may be collected, used, and if it may be shared with other parties. If we believe that the modifications are material, we will notify you of the changes by posting a notice on the Website, or emailing you at the email address provided to us by you, and as we may deem appropriate. What constitutes a material change will be determined by us, at our sole and absolute discretion.

WE HOPE YOU TAKE SOME TIME TO READ THROUGH IT CAREFULLY, AS IT IS IMPORTANT. IF THERE ARE ANY TERMS IN THIS POLICY THAT YOU DO NOT AGREE WITH, PLEASE DISCONTINUE THE USE OF OUR SERVICES IMMEDIATELY. 

WHAT INFORMATION DO WE COLLECT?

We may collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services or otherwise when you contact us.

The personal information that we may collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; billing addresses; and other similar information. 

Information about your sales. History of items put on sale; sold; revenue generated through the website or any other information related to the sales.

Information relating to the transportation of products. Delivery option; Address of the shipping point and the delivery point of the package; Tracking number of the package; Confirmation of the delivery of the package; Date and time of delivery of the package; Location of the package; Other delivery information required by a chosen transportation service provider; In the event of a dispute with the carrier.

Information automatically collected

When you access our websites, we, our service providers and our partners may automatically collect information about you, your computer or mobile device, and your activity on our websites. Typically, this information includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier, browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on or in our websites, such as pages or screens you accessed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.

 

Our service providers and business partners may collect this type of information over time and across third-party websites. This information is collected via various mechanisms, such as via cookies, web beacons, embedded scripts, and similar technologies. This type of information may also be collected when you read our HTML-enabled emails.

 

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity on the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet or other devices you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, and operating system configuration information.
• Location Data. We collect information data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type of settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Locations settings on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. 

We use the information we collect or receive:

• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
• To provide our services to you. We may use your personal information to provide our services to you. 
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments etc. made through the Website.
• To deliver and facilitate the delivery of services to the user. We may use your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We and/or our third-party partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may process or share the data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract. 
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, a court order, or legal processes, such as in response to a court order.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 

More specifically, we may need to process your data or share your personal information in the following situations:

• ​​Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Vendors, Delivery Agents and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, and Delivery agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. 
• Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit or use the Website. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. For Example Google Analytics.
• Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
• Other Users. When you share personal information (for example, by posting your reviews/ratings) on the website, such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The Website may contain third parties links which may link to other websites. We cannot guarantee the safety and privacy of the data you provide to any third parties. Any data collected by third parties is not covered by this Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

WE HEREBY DISCLAIM LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS, OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD-PARTY SITES LINKED TO THIS WEBSITE. BY CREATING A LINK TO A THIRD-PARTY WEBSITE, WE DO NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED ON THAT WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH A THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF OURS AND THE THIRD-PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THIS SITE.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your Personal Data for as long as it is necessary for the purposes set out in this Policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this Policy will require us to keep your Personal Data for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize such information or, if this is not possible, then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

DO WE TRANSFER YOUR PERSONAL DATA?

Many of our third-party service providers are based outside India, so processing of your Personal Data will involve a transfer of your Personal Data outside India and it will be maintained or accessed in servers or files located in countries outside India. By accepting our privacy policy you expressly consent to the transfer, process, and store of your personal data between Prrodality and third-party service providers that allow us to discharge our regulatory and compliance obligations.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your Personal Data, the transmission of Personal Data to and from our Website is at your own risk. You should only access the Website within a secure environment.

ACCESS TO PERSONAL DATA

It’s important that you make sure the Personal Data we hold about you is accurate, up-to-date and complete. If any of your details change or if you believe that any Personal Data Company has collected about you is inaccurate you can contact us (via “Contact us”) and we will take reasonable steps to correct it in accordance with the requirements of the Privacy laws.

You can request access to the Personal Data that we hold about you. To make a request see “Contact us” for details. We may charge reasonable costs for providing you access to your Personal Data.

THIRD-PARTY PAYMENT PROCESSORS

Prrodality offers paid products and/or services, but we do not store or collect your payment details. Instead, we may use third-party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

We take the security of our users' payment information very seriously and are committed to protecting it. By using trusted third-party payment processors that adhere to the PCI-DSS requirements, we can provide a secure and reliable payment experience for our users.

HOW DO WE PROTECT CHILDREN’S PRIVACY?

Our Services are not for the use of children below the age of 18, without parental consent (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children under 18 without parental consent. If you become aware that a Child has provided us with Personal Data without the parent's consent, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

WHAT INFORMATION DO THE SERVICE PROVIDERS HAVE ACCESS TO?

We may use third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en 

DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Policy frequently to be informed of how we are protecting your information.

HOW TO CONTACT US?

After reviewing this policy, if you have any additional questions, concerning this Privacy policy, please contact us by sending an email to aramcollectivespvtltd@gmail.com by adding the word “Privacy” in the subject line.